Overview
An enterprise-wide business manual redesign for a company with approximately ¥500 million in capital. Workflows, approval processes and related materials across multiple departments were organized and reviewed.
CASE STUDY
Business Process & Documentation Redesign
A case study on reorganizing workflows, approval processes and related materials across multiple departments at a company with approximately ¥500 million in capital, then redesigning the information hierarchy and navigation from the user's perspective.
Challenge
The organization needed to structure cross-department workflows, approval processes and related materials so users could reach the information they needed more easily.
Scope
Responsible for organizing requirement differences, aligning stakeholders, and translating the agreed direction into mockups and structural proposals.
Technologies
Business AnalysisBPRInformation ArchitectureStakeholder Coordination
Results
Redesigned the information hierarchy and navigation from the user's perspective and consolidated the work into a structure for the enterprise-wide business manual.