CASE STUDY

Enterprise IT Infrastructure Training

A case study on an IT infrastructure program for approximately 250 participants, supporting six groups of around 30 people through online Q&A and discussion facilitation.

Overview

An enterprise IT infrastructure program for approximately 250 participants. Responsible for six groups of around 30 participants.

Challenge

The online program required close monitoring of participant progress together with timely Q&A and support for group discussions.

Scope

Moved between assigned online groups to answer questions and facilitate discussion.

Technologies

IT InfrastructureOnline TrainingFacilitationQ&A

Results

The assigned groups recorded 90–98% satisfaction in post-training surveys.